Terms of service

Effective Date: June 13, 2026

Welcome to smartebazzar.com. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and content. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the website immediately.

1. Business Information

Store Name: SmartEbazzar
Website: smartebazzar.com
Category: Electronics Gadgets
GST Number: 19LCLPS8320M1ZK
Email: smartebazzar@gmail.com
Phone: 9733612886
Address: Palpali Para, Jibantala, Nagartala, South 24 Parganas, West Bengal – 743376, India

Throughout these Terms, the terms "Company," "we," "our," and "us" refer to SmartEbazzar, while "you," "your," and "customer" refer to any person accessing or using our website.

2. Acceptance of Terms

By visiting, browsing, registering, purchasing products, or otherwise using SmartEbazzar, you acknowledge that you have read, understood, and agreed to these Terms of Service, our Privacy Policy, Shipping Policy, Return and Refund Policy, and any additional policies published on the website.

We reserve the right to modify these Terms at any time without prior notice. Updated Terms will become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of such changes.

3. Eligibility

To use our website and purchase products, you must:

  • Be at least 18 years of age or have permission from a parent or legal guardian.
  • Have the legal capacity to enter into a binding contract.
  • Provide accurate, complete, and current information during registration or checkout.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe any information provided is inaccurate, misleading, or fraudulent.

4. Products and Services

SmartEbazzar specializes in the sale of electronics gadgets, accessories, smart devices, and related products.

We strive to ensure that product descriptions, images, specifications, pricing, and availability are accurate. However:

  • Product images may vary slightly from actual products due to lighting, display settings, or manufacturer updates.
  • Specifications may change without prior notice from manufacturers.
  • Product availability is subject to stock levels.
  • We do not guarantee that product descriptions or website content will always be error-free.

We reserve the right to discontinue, modify, or replace products at any time.

5. Pricing and Payments

All prices displayed on the website are listed in Indian Rupees (INR).

Prices may be updated without prior notice due to market fluctuations, supplier changes, taxation requirements, or promotional activities.

Accepted payment methods may include:

  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Wallet Payments
  • Cash on Delivery (where available)

By placing an order, you authorize us and our payment processing partners to charge the selected payment method.

If a pricing error occurs, we reserve the right to cancel affected orders and issue a refund if payment has already been received.

6. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

After receiving your order, we may:

  • Verify payment details
  • Verify customer information
  • Confirm product availability
  • Conduct fraud prevention checks

We reserve the right to refuse or cancel any order due to:

  • Incorrect pricing
  • Product unavailability
  • Suspected fraud
  • Violation of these Terms
  • Payment authorization issues
  • Incomplete customer information

If an order is cancelled after payment has been processed, a refund will be issued according to our Refund Policy.

7. Shipping and Delivery

We aim to process and dispatch orders promptly.

Delivery times are estimates and may vary depending on:

  • Customer location
  • Courier partner performance
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Unexpected logistical issues

SmartEbazzar is not liable for delays caused by third-party courier services or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. Additional costs arising from incorrect addresses may be charged to the customer.

Risk of loss and ownership of products pass to the customer upon delivery.

8. Returns, Replacements, and Refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy.

Products may be eligible for return or replacement under certain circumstances, including:

  • Manufacturing defects
  • Damaged items received
  • Incorrect products delivered

To qualify for a return:

  • Products must be unused and in original condition.
  • Original packaging and accessories must be included.
  • Return requests must be submitted within the specified return period.

Certain items may not be eligible for return due to hygiene, safety, or manufacturer restrictions.

Refunds, when approved, will be processed through the original payment method or another approved method.

9. User Accounts

You may be required to create an account to access certain features.

You agree to:

  • Maintain the confidentiality of your login credentials.
  • Accept responsibility for all activities under your account.
  • Notify us immediately of unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms or pose security risks.

10. Customer Responsibilities

When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Use the website for unlawful purposes.
  • Attempt unauthorized access to systems or data.
  • Distribute malicious software or harmful code.
  • Interfere with website functionality.
  • Submit false or misleading information.
  • Impersonate another person or entity.

Violation of these provisions may result in account suspension, legal action, or both.

11. Intellectual Property Rights

All content on SmartEbazzar, including but not limited to:

  • Logos
  • Trademarks
  • Product listings
  • Graphics
  • Images
  • Website design
  • Text content
  • Software

is owned by or licensed to SmartEbazzar and protected under applicable intellectual property laws.

You may not:

  • Reproduce content
  • Modify materials
  • Distribute website content
  • Create derivative works
  • Use trademarks without written permission

Unauthorized use may result in legal action.

12. Promotional Offers and Discounts

From time to time, we may offer:

  • Discount codes
  • Promotional campaigns
  • Limited-time offers
  • Free shipping programs

Promotional offers:

  • Cannot be combined unless specifically stated.
  • Have no cash value.
  • May be withdrawn at any time.
  • Are subject to specific eligibility requirements.

We reserve the right to modify or terminate promotions without notice.

13. Third-Party Services

Our website may contain links to third-party websites, payment gateways, or external services.

We do not control or endorse third-party websites and are not responsible for:

  • Their content
  • Privacy practices
  • Security measures
  • Products or services

Use of third-party services is at your own risk and subject to their respective terms and policies.

14. Warranty Disclaimer

Unless expressly stated otherwise, products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, SmartEbazzar disclaims all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Continuous website availability
  • Error-free operation

Manufacturer warranties, if applicable, remain subject to the manufacturer's terms and conditions.

15. Limitation of Liability

To the maximum extent permitted by law, SmartEbazzar, its owners, employees, partners, affiliates, and service providers shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption
  • Loss arising from delays
  • Product misuse
  • Unauthorized account access

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

16. Indemnification

You agree to indemnify and hold harmless SmartEbazzar, its employees, directors, partners, and affiliates from any claims, liabilities, damages, expenses, or legal costs arising from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your infringement of third-party rights
  • Fraudulent activities conducted through your account

17. Force Majeure

We shall not be responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Earthquakes
  • Epidemics
  • Government actions
  • Strikes
  • Internet disruptions
  • Transportation interruptions
  • War or civil unrest

Performance obligations shall be suspended for the duration of such events.

18. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy.

By using the website, you consent to the collection, processing, storage, and use of information in accordance with applicable laws and our Privacy Policy.

We implement reasonable security measures to protect customer information but cannot guarantee absolute security.

19. Electronic Communications

When you communicate with us electronically through email, website forms, SMS, or other digital channels, you consent to receive electronic communications from us.

Such communications may include:

  • Order confirmations
  • Shipping updates
  • Service announcements
  • Promotional messages
  • Policy updates

These communications satisfy legal requirements for written notices.

20. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of SmartEbazzar or related transactions shall be subject to the exclusive jurisdiction of the courts located in West Bengal, India.

Parties agree to attempt amicable resolution before initiating legal proceedings.

21. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

22. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies published on the website, constitute the entire agreement between you and SmartEbazzar regarding website use and purchases.

They supersede all prior agreements, communications, and understandings relating to the subject matter.

23. Contact Information

If you have questions regarding these Terms of Service, please contact:

SmartEbazzar
Email: smartebazzar@gmail.com
Phone: 9733612886
Address: Palpali Para, Jibantala, Nagartala, South 24 Parganas, West Bengal – 743376, India
GST No.: 19LCLPS8320M1ZK

By accessing or using smartebazzar.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.